Privacy Policy

1. Who We Are

This Privacy Policy applies to the freelance web design and SEO services provided by Joel B. Gacho, operating under the brand Digital Solutions, based in Bacolod City, Negros Occidental, Philippines.

When you visit this website (jgdigitalhub.com), fill out the contact form, or engage my services, you may provide personal information. This policy explains what data is collected, why it is collected, and how it is handled.

For any questions, you can reach me directly at joelgacho.ffseo@gmail.com.

2. Information We Collect

I collect only the information necessary to communicate with you and deliver the services you request. This includes:

• Contact information — your name, email address, and any message you submit through the contact form.
• Project details — information you share about your business, website goals, or service requirements during consultations or discovery calls.
• Usage data — anonymised data about how visitors interact with this website (pages visited, time on site, referral source) collected via analytics tools.
• Technical data — your browser type, device type, IP address, and operating system, collected automatically when you visit the site.

I do not collect payment card numbers or sensitive financial information directly. Any payment processing is handled by third-party platforms (e.g. PayPal, Wise) under their own privacy policies.

3. How We Use Your Information

The information collected is used solely to:

• Respond to your enquiries and provide quotes for web design or SEO services.
• Deliver and manage the agreed scope of work — WordPress website builds, Elementor Pro design, on-page SEO, or related services.
• Send project updates, invoices, or follow-up communications related to your project.
• Improve the content, performance, and usability of this website.
• Comply with legal obligations where required.

I will never sell, rent, or trade your personal information to any third party for marketing purposes.

4. Cookies & Tracking

This website may use cookies — small text files stored on your device — to improve your browsing experience. Cookies used on this site may include:

• Essential cookies — required for the site to function (e.g. remembering your dark/light theme preference).
• Analytics cookies — used to understand how visitors use the site (e.g. Google Analytics). These are anonymised and do not personally identify you.

You can disable cookies at any time through your browser settings. Note that disabling cookies may affect certain features of the site.

5. Third-Party Services

This site uses the following third-party services, each with their own privacy policies:

• Google Analytics — website traffic and behaviour analytics.
• Google Fonts — web typography loaded from Google's servers.
• Netlify — website hosting and form handling.
• Google Drive — used to share CV and project deliverables.

When working on client projects, I may access third-party platforms such as WordPress, cPanel, Cloudflare, or other tools as needed to complete the agreed work. Access is used strictly for project delivery and is not retained beyond the project scope.

6. Data Storage & Security

Contact form submissions are stored securely through the form backend service (e.g. Formspree or Netlify Forms). Email communications are stored in my Google Workspace inbox.

I take reasonable measures to protect your personal data from unauthorised access, including using secure connections (HTTPS) and limiting access to project files.

However, no method of internet transmission or electronic storage is 100% secure. While I strive to protect your data, I cannot guarantee absolute security.

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected — typically for the duration of a project plus a reasonable post-project period for warranty support.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data I hold about you.
• Correction — request that inaccurate data be corrected.
• Deletion — request that your personal data be deleted, subject to any legal retention requirements.
• Objection — object to the processing of your personal data in certain circumstances.
• Portability — request your data in a portable, machine-readable format.

To exercise any of these rights, please contact me at joelgacho.ffseo@gmail.com. I will respond within 30 days.

8. Children's Privacy

This website and its services are not directed at children under the age of 13. I do not knowingly collect personal information from children. If you believe a child has submitted personal data through this site, please contact me immediately so I can delete it.

9. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in my services or applicable law. When I do, the "Last updated" date at the top of this page will be revised.

I encourage you to review this page periodically. Continued use of this website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please get in touch:

• Name: Joel B. Gacho
• Business: Digital Solutions
• Email: joelgacho.ffseo@gmail.com
• Location: Bacolod City, Negros Occidental, Philippines